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What does the Technology Assistant do?

A Technology Assistant provides support in various technical areas, including:

  • Assisting with computer hardware and software troubleshooting
  • Installing and configuring new devices and applications
  • Providing technical support to users, answering questions, and resolving issues
  • Maintaining and updating systems, networks, and databases
  • Conducting training sessions for staff on new technologies
  • Keeping documentation of technical processes and procedures
  • Collaborating with IT teams to implement new technology solutions
  • Monitoring system performance and reporting issues to technical staff



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