A Computer Support Technician provides assistance and troubleshooting for computer systems and software. They are responsible for:

• Diagnosing hardware and software issues
• Installing and configuring computer systems
• Providing technical support to users via phone, email, or in person
• Maintaining and upgrading existing hardware and software
• Performing regular system backups and data recovery
• Documenting issues and solutions for future reference
• Training users on new software and technologies
• Ensuring network security and data protection